Our FAQs are organized into two categories to better serve your needs:
Please select the category that best matches your role to view the relevant FAQs.
FAQ’s – CE Activity Planners
- What is the first step in planning an accredited CE activity with CEHP?
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The first step is to complete the CE Activity Planning Form. This short online form requires basic information about your proposed activity. You can access the form here.
- How far in advance should the CE Activity Planning Form be submitted?
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To ensure ample time for planning, documentation, and promotion of your activity, please submit your CE Activity Planning Form at least 120 days prior to the activity start date.
- I am planning multiple CE activities. Can I submit just one CE Activity Planning Form?
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Unless your proposed activity is a Regularly Scheduled Series (RSS), you must submit a CE Activity Planning Form for each individual activity. RSS activities only need to submit one Activity Planning Form for the entire series.
- What happens after I submit the CE Activity Planning Form?
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After submitting the CE Activity Planning Form, you will be directed to complete the online Disclosure of Financial Relationships Form.
- I am planning multiple CE activities. Do I need to submit a Disclosure Form each time?
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No, you only need to submit a Disclosure form once per year unless your financial relationships change.
- How long does it take for the CEHP office to review the forms I submitted?
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Upon receiving and reviewing your CE Activity Planning and Disclosure forms, a CEHP staff member will typically follow up with you within three business days.
- What is the next step after my activity is deemed eligible to proceed?
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Once your activity is deemed eligible to proceed with the planning process, you will receive instructions to complete the CE Application.
FAQ’s – CE Activity Participants
EthosCE Learner Portal
- How do I access the EthosCE Portal?
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The EthosCE portal is compatible with most modern web browsers (such as Firefox, Google Chrome, Microsoft Edge, Apple Safari). Note: The EthosCE portal can also be accessed with mobile devices.
- I do not have an EthosCE Portal learner account. How do I get one?
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To create or update your EthosCE learner account, please follow these instructions below:
- Visit the CME Website
- Click “Register” in the upper right-hand corner of the screen.
- Complete all required profile fields (marked with a red asterisk). We recommend using your email address as your username.
- Enter your 10-digit mobile phone number (excluding any dashes, parentheses, or spaces)
- Click “Create New Account” when complete.
- Can I claim CE credit without an EthosCE learner account?
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If you would like to receive CE credit for participating in an accredited CE activity, you must have an active EthosCE learner account.
- What should I do if I forget my EthosCE learner account password?
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If you forget your EthosCE learner account password, follow these steps to reset it:
- Go to the EthosCE login page: cme.smhs.gwu.edu/user/password
- Click on the “Forgot Password?” link.
- Enter the email address associated with your learner account.
- Answer the CAPTCHA question.
- Check your email for a password reset link and follow the instructions provided.
Please Note: If you encounter any issues or do not receive the reset email, please contact the EthosCE support team at 267-234-7400 for further assistance.
CE Transcripts & Certificates
- How do I access my CE Transcript/Certificate?
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To access your CE Transcript in your EthosCE learner account, follow these steps:
- Log in to the “Completed Activities” tab in your EthosCE learner account.
- Your completed activities will display, along with any CE credit earned, and a link to download a certificate, if available.
- You can download a certificate for a single activity or a transcript for a listing of all CE activities.
Please note: If you are missing an activity, please check your “Pending Activities tab” for any activities that you have not completed the credit claim requirements for.
- Can I upload CE transcripts/certificates that I have earned from other organizations to my EthosCE learner account?
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Yes, you can upload CE transcripts and certificates from other organizations to your EthosCE learner account. To do this, follow these steps:
- Log in to the Activities tab in your EthosCE learner account.
- Select the “External Credits” tab.
- Select the option to “Add credits”.
- Complete the required information and upload the file.
- Click “Save” and the external credit(s) will be added to your transcript.
Live CE Activity Participants
- How do I claim CE credit for attending a live CE activity?
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Participants in GW’s accredited CE activities will receive CE credit upon verification of attendance and completion of all activity requirements.
- At the conclusion of the activity, a unique activity code will be announced.
- Verify your attendance by:
- SMS Text Message - Text the activity code to 202-902-9966 (We suggest adding this number to your mobile phone contacts)
- Online URL
- After verifying your attendance, you will receive a confirmation email with a link to access the activity evaluation. You may also access the evaluation through the “Pending Activities” tab of your EthosCE learner account.
- Complete the evaluation prior to the activity expiration date.
- Once the evaluation is completed, the system will display the amount and type of CE credit awarded, along with a link to download your CE certificate.
Questions/Assistance
- I need assistance with the credit claim process, who should I contact?
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If you have questions or need assistance, please contact the CEHP Office:
- Email: cehp [at] gwu [dot] edu (cehp[at]gwu[dot]edu)
- Live Chat: Chat with us between the hours of 9 AM and 5 PM (Eastern Time).